Shipping policy
1. Shipping Areas
ROALIQ currently provides reliable shipping services across the United Arab Emirates (UAE)
ROALIQ currently provides reliable shipping services across the United Arab Emirates (UAE)
2. Shipping Rates & Delivery Estimates
- UAE Standard Delivery: AED 5 (Free for all orders over AED 50).
- GCC Countries: Calculated at checkout based on destination and weight.
- International Shipping: Available to select countries; rates applied at checkout
3. Delivery Timelines
- Dubai, Ajman & Sharjah: 1–2 business days.
- Other Emirates: 2 business days.
- GCC Region: 5–7 business days.
- Rest of the World: 7–12 business days.
4. Order Processing
All orders placed before 2:00 PM (GST) Sunday to Thursday are processed the same day. Orders placed on Fridays, Saturdays, or UAE Public Holidays will be processed on the next business day.
All orders placed before 2:00 PM (GST) Sunday to Thursday are processed the same day. Orders placed on Fridays, Saturdays, or UAE Public Holidays will be processed on the next business day.
5. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner’s portal.
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner’s portal.
6. Customs, Duties, and Taxes
For orders shipped outside the UAE, the customer is responsible for any import duties, customs fees, or local taxes applied by the destination country. ROALIQ is not responsible for delays caused by customs clearance processes.
For orders shipped outside the UAE, the customer is responsible for any import duties, customs fees, or local taxes applied by the destination country. ROALIQ is not responsible for delays caused by customs clearance processes.
7. Contact Information
If you have any questions regarding your shipment or need assistance with tracking, please contact our support team at info@roaliq.com.
If you have any questions regarding your shipment or need assistance with tracking, please contact our support team at info@roaliq.com.